Marketing Operations Review July 2019 Archive

July 20, 2020
B2B

B2B Marketing: Digital has changed the role of sales enablement

There is now a clear drive by companies in most B2B sectors to optimise the customer experience, leading to digital content marketing processes such as customer intelligence and analytics, deeper persona research and personalisation, and interactive media.

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July 22, 2020
Budgets

Search Engine Land: How and where to fight for your marketing budget

Though digital marketers felt pressure before to justify their marketing spend, this is a whole new ballgame. Marketing is often an easy target for cost-cutting because of how frictionless it is to adjust course quickly. There’s often no contract or penalty for reducing ad spending, but that doesn’t mean there aren’t consequences for doing so. Will cutting spend in top-of-funnel and brand marketing while maintaining only the areas of highest direct ROI help in the short term, but leave the business less competitive in the long term?

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July 20, 2020
Marketing Strategy

marketing TOOLBOX - Marketers, Don’t Ditch Your Event Strategy: 5 Tips to Improve Digital Experiences

Why digital experiences must evolve to compensate for the lack of offline opportunities and meet today’s high consumer demands, writes Matthew Baier, CMO and COO of Contentstack.

As we enter months of a socially distanced world, digital experiences have begun their evolution to compensate for the lack of offline opportunities, hoping to meet today’s high consumer demands.

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July 22, 2020
Event

MARTECHTODAY - Virtual Events: What We’ve Learned

The number of organizations producing virtual events exploded as COVID-19 spread. Innovation has been rapid. Results have been mixed.  
After producing two large virtual events for the martech and search marketing communities, with another martech event planned for this fall, we’re beginning to answer some questions about the characteristics and capabilities of the medium and its ability to satisfy the needs of attendees and exhibitors/sponsors. 

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July 22, 2020
Data

adexchanger: What The Inventor Of The Shipping Container Can Teach Us About Platform Data

In the early 1950s, Malcolm Purcell McLean stood in a massive line of trucks waiting to be offloaded by dock workers. The tedious process involved buckets of sweat and universal backache for the many men that formed the highly unionized dock crews.

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July 22, 2020
Marketing

The Drum: Mapping your marketing to the ‘next normal’

We are all still in the throes of the pandemic and there is no real end in sight. In this ever evolving, ever changing marketing landscape, there is no certainty as to what our new future is going settle down to look like.

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July 22, 2020
Digital Marketing

business.com: How to Measure ROI for Digital Marketing Campaigns (and When You Shouldn't)

Digital marketing campaigns are an important part of business, though it can be challenging to measure ROI. In some cases, measuring ROI prematurely is counterproductive.

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July 22, 2020
Digital Transformation

AiTHORITY: Mapping Your Digital Transformation Journey- Stages Of Digital Maturity

As the leader of a digital transformation strategy, you kickstart the digital transformation journey with a solid plan. But rarely do things go as you expect.
Hiccups and roadblocks catch leaders off guard and make them feel like they are constantly recalibrating their goals. At times, leaders feel lost and disoriented and need to evaluate how far they have reached in the journey.

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July 21, 2020
Growth

adexchanger: Coca-Cola Mulls Balance Between Marketing Efficiency Vs. Growth

Coca-Cola will overhaul how and how much it spends on marketing coming out of the pandemic, executives told investors on the company’s earnings report on Tuesday.

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July 20, 2020
Segmentation

Digital Commerce 360: How microsegmenting boosts B2B conversion rates

By marketing to B2B customers in smaller segments based on a broad range of criteria—including buying behavior and aspirations as well as traditional demographics—B2B marketers can be far more successful in converting prospects into buyers, Forrester Research says in a new report.

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July 20, 2020
Messaging

Warc: How Walmart keeps its messaging relevant in a time of disruption

Walmart, the retailer, is aiming to mix cultural and contextual relevance, providing inspiration and supporting a sense of community in its messaging as it responds to the rapid evolution of consumer needs.

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July 19, 2020
Marketing

MediaPost - Study: Half Of Brand Marketers Felt Dissatisfied With Their COVID-19 Responses

Roughly half of brand marketers during the pandemic reported feeling “paralyzed”  about how to engage consumers or were dissatisfied with their efforts, according to a survey commissioned by Forsman & Bodenfors, part of MDC Partners.

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July 21, 2020
Customer Data Platform

Forbes: How CDPs Can Finally Deliver On Early Promises

In the 2006 cult comedy Idiocracy, Luke Wilson’s character wakes up from a 500-year slumber to a society where people are idiots, commercialism is rampant and the world’s crops are irrigated with sports drinks. To be identified in that world, people register with the Identity Processing Program of America and have their name tattooed on the wrist. The speech-recognition interface of the tattoo machine doesn’t mess around, and Luke’s character stumbles over his answers and becomes known in the movie as “Not Sure.” If you don’t know that movie, please make time for it. It’s fun — and a bit of an eye-opener too!

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July 21, 2020
Brand Awareness

BEST MEDIA INFO - Brand awareness: Importance of balancing sensitivity with digital marketing

Covid-19 has taken the whole world by storm. Businesses across the globe are scrambling to manage the emerging crisis. The present scenario has shifted not only business trends but also consumer priorities and the entire marketing landscape.

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July 21, 2020
Programmatic

MarketingProfs: Programmatic Advertising Trends: Top Tactics, Challenges, and Metrics

Marketers say audience targeting is both the most effective programmatic advertising tactic and the most difficult to execute, according to recent research from Ascend2.


The report was based on data from a survey conducted in May 2020 among 264 marketers (41% work for B2C firms, 34% for B2B firms, 25% for hybrid firms).

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July 20, 2020
Data

mediatel news: How agile data and persuasion will help brands lead us to recovery

In the current uncharted territory we find ourselves in, historic trend data is less than helpful, writes Kinetic's Jennie Roper. The opportunity is for brands to now use messaging to shape future consumer purchasing behaviours.

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July 20, 2020
Content Marketing

business2community: Content Marketing: A Step-by-Step Guide to Lead Generation

Are you having a hard time using content marketing to generate quality leads for your business?

Great content helps you draw in traffic through which you can generate leads. And, quality leads help you market your products and services with ease.

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July 20, 2020
Digital Transformation

The Enterprisers Project - Digital transformation ROI: 7 ways to improve

Worldwide spending on digital transformation technologies and services will reach $2.3 trillion in 2023, forecasts IDC in its Worldwide Semiannual Digital Transformation Spending Guide. That will mark an important milestone, notes Craig Simpson, research manager at IDC’s Customer Insights and Analysis Group: It will be the first time digital transformation will account for the majority of IT spending (53 percent) in the IDC forecast.

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July 20, 2020
Analytics

MediaPost: Drive Action Through Marketing Data By Giving It Meaning

How often have you created a report that served up shiny, impressive statistics only to see those results not translate into action from decision makers and stakeholders? Raw data, month-over-month comparisons and even key performance indicator (KPI) goals won’t necessarily earn buy-in from leadership. Giving meaning to marketing data by connecting the dots across channels helps prove the value in a diverse set of tactics, and guides future decision making.

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July 14, 2020
Marketing

destination CRM: Why Marketers Should Make Brand Building a Priority in 2020

As the digital landscape has expanded in recent years—along with the variety of advertising opportunities within it—many marketers have fallen guilty to prioritizing short-term marketing schemes over long-term brand initiatives in the pursuit of quick business wins. Given Forrester’s forecast that CMOs are currently fighting for survival, this shift in tactics makes sense; marketing executives need timely turnarounds on their efforts in order to demonstrate the value they’re delivering to their companies.

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July 15, 2020
Digital Marketing

AdAge: 10 MAJOR ISSUES DIGITAL MARKETING MAY FACE IN THE FUTURE

Digital marketing has become the go-to advertising strategy for many businesses. The return on investment is unmatched, and it offers a unique way to interact with customers. However, despite being such a pivotal part of many businesses' marketing strategies, digital channels face their own challenges.

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July 17, 2020
Core Web Vitals

MOZ - Core Web Vitals: The Next Official Google Ranking Factor - Whiteboard Frida

There's a new ranking factor in town: Core Web Vitals. Expected in 2021, this Google-announced algorithm change has a few details you should be aware of. Cyrus Shepard dives in this week on Whiteboard Friday.

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July 16, 2020
SEO

MediaPost: 'S' In SEO Now Means Stronger Brand Awareness, Reputation Tool

SEO has emerged from being a traditional site-traffic building tool to one that is more often viewed as a marketing tool for building brand awareness and brand reputation, according to analysis released Thursday by Forrester.

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July 16, 2020
Customer Experience

CMSWire: Where Customer Experience Goes, Governance Must Follow

These challenging times have upended the way companies do business and put many marketing initiatives for 2020 on hold. Yet personalizing interactions, meeting customers in their moments, acting with empathy — these hallmarks of great customer experiences shine even brighter in times of crisis.

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July 15, 2020
Ad Spend

AdAge: HOW AMAZON AD SPENDING WENT FROM $30,000 TO $11 BILLION

Earth’s Biggest Bookstore is in a prime position to be Earth’s biggest advertiser.

Amazon swept past Comcast Corp. to become top U.S. spender in the Ad Age Leading National Advertisers report and ranking, released this week—and the omnipotent, omnipresent retailer could displace Procter & Gamble Co. as top global spender when Ad Age ranks the World’s Largest Advertisers later this year.

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July 15, 2020
Agile

Marketing Land: Agile estimation techniques help marketers manage workload

After working with many teams in both software and marketing there’s a fundamental difference I’ve observed – most marketers don’t estimate their work. I’ve also noticed that marketers are more deadline-driven and over-stretched compared to their software counterparts.

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July 15, 2020
Budgets

MediaPost: ANA Finds Content Marketing Budgets Rose Sharply Prior To COVID-19

Content marketing budgets were growing at a rapid clip, according to a report issued by the Association of National Advertisers today.
The report, based on pre-Covid-19 research conducted last year found that over the previous two years content marketing budgets were up 73% on average.

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July 14, 2020
Marketing

MARTECHSERIES: Invest in Operational Foundations to Achieve Impact in our New Marketing World

This spring was one that we weren’t expecting in the marketing world. We all spent time meticulously planning campaigns, events, and organizing budgets to support our 2020 goals, and in what seemed like overnight, everything changed. Marketers were forced to quickly pivot not just plans but goals and teams as well.

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July 14, 2020
B2B

Business Matters: Essential things you should know about B2B demand generation marketing

Every business strives to stand out from the competition and gain as many customers as possible. Brand supremacy is, more often than not, associated with impressive performance since popularity attracts more consumers.

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July 14, 2020
Content Marketing

CMSWiRE: Content Distribution Strategy: Failing to Plan Is Planning to Fail

Many brands put all their effort into producing high-quality content but fail to have a content distribution strategy in place to maximize its ROI. In fact, the Content Marketing Institute found that only 41% of B2B marketers have a documented content strategy.

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July 6, 2020
Pricing

AMA: Digits to the Left

Consumers often judge just-below prices, or prices that end in 99 cents, to be much lower than the closest round number—a tendency often referred to as “left-digit bias.” The practice of pricing items a few cents less than a round figure has been around for almost a century. Retailers set prices at, for instance, $2.99 instead of $3.00, expecting to benefit from consumers’ tendency to focus on prices’ left-most digits. But whether this practice is successful depends on the condition. Research conducted by Tatiana Sokolova, an assistant professor of marketing at Tilburg University; Satheesh Seenivasan, a senior lecturer at Monash University; and Manoj Thomas, an associate professor at Cornell University, examines when the left-digit bias is more likely to affect consumer judgments and evaluations. 

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July 13, 2020
Digital Transformation

The Enterprisers Project - Digital transformation: 5 ways to speed up

Even as businesses around the globe continue to reel from the effects of the COVID-19 pandemic, many forward-thinking IT leaders are using the disruption as an opportunity to advance their digital transformation plans.

Read More
July 13, 2020
Personalization

STREETFIGHT: Personalized Marketing is a Must Right Now

The idea of online personalization is nothing new. However, with the new normal we are living in, marketers are looking for fresh and innovative ways to stay connected with consumers. As the consumer mindset has changed due to the Covid-19 outbreak, run-of-the-mill ads will no longer work — many are wanting personalized content to come across all digital media channels. Let me explain why.

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July 10, 2020
CDP

Marketing Land: What’s behind the hype about Customer Data Platforms?

The global market for customer data platforms is expected to rise dramatically over the next few years. The CDP Institute pegged industry revenue for 2019 at $1 billion and it expects the sector to reach at least $1.3 billion in 2020. Meanwhile, ResearchandMarkets predicts the industry will grow from $2. billion in 2020 to $10.3 billion by 2025, expanding at an astounding compound annual growth rate (CAGR) of 34.0% during the forecast period.

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July 10, 2020
Consumer

ClickZ: Why consumers follow and unfollow brands on social media

30-second summary:
• Sprout Social has been compiling a consumer index report of social media trends since 2013. Their 2020 report contains new insights and statics about how brands and consumers interact on social platforms.
• Marketers can use this information to better align their social media strategy to their customers’ expectations, ensuring that their content resonates.
• The survey revealed that 89% of consumers will buy from a brand they follow on social media and 75% will increase spending with that same brand.
• Understanding why consumers follow (and unfollow) brands, what type of content they’re most (and least) interested in, and what stand-out brands are doing right can help marketers gain more followers, while driving leads, sales, and growth for their organization.

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July 8, 2020
Blockchain

COINTELEGRAPH: How Blockchain Technology Will Change the Marketing Industry

In modern business, there are no areas left where blockchain enthusiasts will not try to use the technology. Distributed ledger technology is used in logistics, manufacturing, games and in facial recognition services. And although many projects cannot offer anything qualitatively new except for the principle of using blockchain, some projects manage to prove their practical benefits.

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July 8, 2020
Call-to-Action

Marketing 101: What are beneficial buttons?

A beneficial button is a call-to-action (CTA) button that explains a benefit the customer will receive by clicking on it. In other words, the button has a process-level value proposition.


This may sound obvious when you read the above sentences. If you’re asking the customer to take an action, of course, the button should have a benefit. However, I challenge you to navigate around the web right now and see how many buttons are truly beneficial.

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July 8, 2020
Martech

ClcikZ: The future of martech: what does the industry look like post COVID-19?

30-second summary:
• While recent shifts in shopping behavior may seem like a sudden transformation, the adoption of conveniences like grocery delivery and curbside pickup are not unexpected nor temporary.
• A mobile-first approach will become table stakes in creating convenient and safe environments for customers to engage with brands.
• Marketers that leverage consumers insights to create personalized content experiences and one-to-one relationships with their customers will be the big winners from a brand loyalty perspective.
• In the face of economic uncertainty, vanity metrics are likely to fall out favor, requiring advertisers to prioritize performance partnerships as a risk-free alternative for driving customer acquisition, retention, and overall growth.

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June 25, 2020
Mobile

DestinationCRM: Optimizing Mobile Growth in a Post-COVID-19 Era

Mobile commerce had already been on a staggering global growth curve over the past few years, but the global pandemic boosted mobile app spending in the first quarter to the highest in history, and has now dramatically matured the transformation of consumer behavior entirely. The old normal is gone, and an entirely new set of habits and needs have emerged overnight, ones that no one yet truly understands. What we do know, however, is that we are witnessing a new type of customer emerge; we call them the “connected customers.” This term refers to those customers that prefer to primarily interact with brands through digital means such as websites, apps, or Alexa skills. But what do these connected customers want? They want simple and seamless mobile experiences that are both efficient and fun.

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July 6, 2020
Marketing

AMA: 5 Marketing Strategies—and Missed Opportunities—During COVID-19

The top emerging marketing strategies and missed opportunities from the special COVID-19 edition of The CMO Survey

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July 1, 2020
Influencer Marketing

Marketing: First marketing code of practice for Australian influencers

The Australian Influencer Marketing Council (AIMCO) has today released the industry’s first set of working practices aimed at the Australian influencer industry.

As influencer marketing continues to grow in popularity both globally and in Australia, AIMCO has created a code of practice intended to build greater trust and transparency within the industry. 

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July 6, 2020
Marketing Budgets

MediaPost: Gartner CMO Spend Survey Shows How Digital Budgets Will Increase In 2021

Digital advertising business-to-consumer (B2C) marketing budgets are expected to grow by 78% in aggregate in 2021, according to Gartner’s 2020-2021 CMO Spend Survey.

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July 6, 2020
Martech

MARTECHTODAY: Martech practitioners must leverage interdepartmental interactions

Managing marketing technology doesn’t happen in a vacuum. As a hybrid specialty spanning both technical and business realms, practitioners interact with multiple departments other than marketing and IT during their routine work.

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July 2, 2020
Marketing Metrics

Search Engine Watch: The three most critical marketing metrics to measure right now

30-second summary:
• Regardless of your industry, the marketing strategy you are currently executing is completely different from the marketing strategy you had in place just six months ago.  
• The situation that has unfolded over the last few months has thrown “business as usual” out of the window.
• Budgets are tight, events are canceled, and your buyers’ needs have dramatically changed in the last few months.
• Credly’s VP of Marketing, Adam Masur shares three of the most critical marketing metrics to measure in these unique circumstances.

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July 2, 2020
Out-of-Home

MARKETINGDIVE: Why digital OOH advertising is especially effective right now

Marketers have new opportunities to reach consumers as restrictions on travel and commerce ease in states throughout the U.S.

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July 5, 2020
AI

Venture Beat: How Stitch Fix used AI to personalize its online shopping experience

Online retailers have long lured customers with the ability to browse vast selections of merchandise from home, quickly compare prices and offers, and have goods conveniently delivered to their doorstep. But much of the in-person shopping experience has been lost, not the least of which is trying on clothes to see how they fit, how the colors work with your complexion, and so on.

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July 6, 2020
Marketing

ClickThrough: 5 Ways Your Content Marketing Might Be Sabotaging Your SEO

A content strategy only works when it’s done right. And there are several ways you could be sabotaging your content marketing strategy without even realising it. Do you want to drive more traffic, visibility and conversions to your products and services through the power of content? Of course you do.

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July 2, 2020
Ad Spend

adexchanger: Marketers Need To Get Their Digital Display Houses In Order

Programmatic media buying and the vagaries of the digital media ecosystem hit the headlines again recently with the publication of PwC’s research report for ISBA. The study found that only 51% of UK advertisers’ programmatic ad spend actually reaches publishers and around a third of all supply chain costs could not be attributed.

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June 25, 2020
Digital

Destination CRM: Digital Innovation, Remote Work, and Trusted Relationships Will Spearhead the Pandemic Economy

Nobody will dispute that the coronavirus has transformed the way businesses operate and people interact. In an era of mandated social distancing and complete economic disruption, companies, their employees, and consumers have been forced to rapidly adopt new ways of engaging in every facet of life. Our favorite shops and restaurants are shuttered, at least for on-premises visits; trips are canceled; and communication with extended family and friends is now largely relegated to web conferencing. The impact of the pandemic is still revealing itself. We may never fully return to the state of “normal” that we all knew before the pandemic. And we may not know the full effects of this crisis for decades.

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July 2, 2020
Marketing Operations

G2: How to Make Marketing Operations the Backbone of Your Team

Marketing teams have a series of moving parts that must work together to be successful. 
 
Expectations are higher than ever for marketers to drive sales and provide direct value to businesses. Since there are many teams and goals within marketing departments, there has to be someone who focuses on aligning these parts behind the scenes. They must make sure everyone is working efficiently and effectively toward a common goal.

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July 3, 2020
Marketing Budgets

Which-50: How To Fund Unexpected Marketing Costs

With budgets already strained by COVID-19, Marketers must find new sources of funding for efforts to address customers’ top of mind concerns – such as social justice and community health and safety.

Read More
July 2, 2020
Digital Transformation

siliconrepublic: How accelerated digital transformation has become the new normal

The rapid spread of Covid-19 forced almost every aspect of modern society to transition into the virtual space. Work, commerce, entertainment, social interactions and more shifted to virtual platforms as people sought to maintain connection despite a pressing need to remain physically distant. This physical-to-digital transformation has been marked by challenge, uncertainty and adaptation, but also some surprising benefits.

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Personalization

KellogInsight: Is Now the Time to Transition to Personalized Marketing?

Months into the COVID-19 crisis, businesses are finally starting to come up for air. And as they survey a radically altered business landscape, many are realizing that their own business will need to adjust to meet the new conditions.

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July 1, 2020
Sales

The Business Journals: The most important thing sales can do to convert marketing leads

There are a lot of factors that go into converting a marketing-generated lead into a sale, but there’s one element that seems to rise above the rest: quick follow up.

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July 24, 2019
Digital Asset Management

From Digital Marketing Magazine: Giving a DAM about brand consistency

American entrepreneur Lisa Gansky once said “A brand is a voice and a product is a souvenir.” But defining ‘brand’ will mean different things to different people. For some, it’s the name or the symbol of a company, such as Nike’s ‘Swoosh.’ For others, it could be the type of product manufactured – a ‘Hoover’ vacuum cleaner, as an example – or even the emotional and psychological relationship we strike with companies. In reality, there is truth in all these definitions. But Gansky summarised it well when she referred to a brand as a voice, greater than the sum of its parts.

From the design of a logo, to every customer interaction, a brand is the DNA of an organisation. So, it stands to reason that when companies want to differentiate themselves from the rest of the pack, having a recognisable brand goes a long way to winning customers. But, to turn a one-time buyer into a long-term fan, there is one more factor to consider, and that is consistency.

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July 24, 2019
Digital Transformation

From Forbes: Top 10 Digital Transformation Trends For 2020

Over the last few years, most discussions about the next year’s Digital Transformation trends had begun to feel a bit repetitive: Cloud, Edge Compute, the IoT, AR… It always seemed like the same chairs being rearranged around the same old room. 2020 will be a departure from that. While the same core technologies that dominated these discussions will continue to be foundational to our collective digital transformation journey, 2020 will be defined by a fresh new class of technologies ready to graduate to the sidelines to center stage. Among them: 5G, AI, advanced data analytics, but also some that may surprise you. Without further ado, here are the 10 among them that I believe will be the most significant in 2020.

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July 24, 2019
Blogs To Follow

From LinkedIn Solutions: The 50 Blogs Every B2B Marketer Should Follow

This is a great time for any B2B marketer that’s interested in original thinking and inspiration. There’s a rich landscape of valuable content out there: very different areas of expertise, different perspectives and different styles. With all of this content to draw from (and with services like Feedly to help you organize it all in an efficient way), there’s no excuse for not being informed – and for not finding new ideas pretty much every day.

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July 24, 2019
Training

Sitecore has announced the release of 22 new eCourses and 4 redesigned, modernized instructor-led courses. The groundbreaking on-demand model lets learners customize their experience and learn by reading, watching, doing, or playing and is available 24/7 via laptop, tablet, and/or mobile device.

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July 24, 2019
Voice Search

From Martech Today: Study: 48% of consumers use voice assistants for general web search

The now-debunked prediction that 50% of all searches will be conducted by voice in 2020 still occasionally appears in presentations and articles. However a new voice technology survey from Adobe finds that 48% of consumers are using voice for “general web searches.” This is not the same as “50% of all searches,” but it indicates growing penetration for voice as a search interface.

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July 18, 2019
Global Content Creation

From Freedman International: How to Make Sure Global Creative Works for Local Markets

You might have developed the best creative in the world as far as your central team is concerned, but the real test is when the time comes to implement the creative in local markets.

Carrying out thorough research is key to ensuring your global creative can be adapted for local markets — but if you rely on central assumptions, the road ahead will be rocky.

Read on to discover the common stumbling blocks businesses face when they haven’t taken local markets fully into consideration, ways to avoid them, and how a global toolkit can help.

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July 18, 2019
Marketing Automation

From CMS Wire: Buyer Beware: Make Sure You Read the Marketing Automation Provider Fine Print

This year, Mailchimp changed its prices and provided a valuable lesson for subscribers and buyers of marketing automation platforms: Be aware that your marketing platform vendor can make changes at any time — you need to scrutinize the terms from these providers to avoid being surprised when your bill comes.

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July 18, 2019
Product Information Management

From the Censhare Blog: PIM: Let the System Take the Strain

The information needed to support even the simplest ecommerce or retailer website, its output and input channels, its integrated systems and related platforms, is phenomenal. And of course, keeping it up to date and in order is a mammoth task. A single brand may have a variety of products range on sale across numerous retailers and countries, and undergoing endless iterations and innovations. Every change has to be fluidly and accurately logged, distributed, and published. And equally, every redundant asset has to be found, and either removed, archived, repurposed or even deleted for good. Just thinking about it all is enough to give you a migraine.

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July 17, 2019
Event

ANA Announces 2019 Masters of Marketing Week | October 2-5 | Orlando

Join a who's who of CMOs and other industry movers and shakers who will share their remarkable stories of mastering brands and driving results in ways that didn't even seem possible a few years ago. As one past attendee noted, "This is unquestionably the biggest and best gathering of senior marketers in the country, and it's a great opportunity to confirm and learn about the latest trends and recent best practices." By any measure, ANA Masters of Marketing Week is the industry's premier annual event, attracting more than 3,000 attendees.

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July 17, 2019
Digital Transformation

From the Marketing Operations Consulting: A Path to a Successful Digital Transformation

A digital transformation is a business transformation. It should be treated as a process - not a project.  

It is easy to fall into the trap of treating a transformation like a technology project, but technology is the facilitator, not the end.  At the outset, a clear idea of what you want to achieve and how your business will fundamentally change will require a more holistic approach. 

Whether you are rolling out Analytics, IoT, Cloud, Social, AI, Mobile, Blockchain, Martech or Augmented Reality, digital transformation is all about being agile - move with speed, make adjustments and move forward. 

Focusing on five essential elements will help to maximize the return on digital investments. 

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July 16, 2019
Agile

From Agile Sherpas:How Doing Stand Ups Wrong Can Kill Your Team Spirit

Agile frameworks can be overwhelming to marketers encountering them for the first time, so it’s no wonder the simplest practices have the highest adoption rates. 

Few things are simpler (at least on the surface) than the daily stand up, making it one of the first rituals to make it into a new Agile team’s day-to-day routine. 

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July 16, 2019
Webinar

AMA Webinar: Maximizing Your Trade Show Strategy | July 18, 12 pm CDT

We all know the incredible impact of live, in-person events—but demonstrating that value can be extremely challenging. With companies on-average spending about 25% of their marketing program budget on live events, the need to maximize trade shows is increasingly important.  

In this webinar, you’ll learn how to:
• Get the right people to your booth at the right times.
• Ensure your brand is resonating with attendees.
• Capture leads and insights in a seamless, meaningful way.
• Tie those leads to a campaign for Insights and ROI.

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July 16, 2019
Digital Asset Management

From the Censhare Blog: Accelerating Content Productivity – Learning from Jaguar Land Rover

The impact of micro moments can be hard to quantify in the workplace. Even the most avid follower of time and motion studies would be hard pressed to account for the cost of a single extra click or unspoken thought. But bring thousands, or perhaps millions, of those micro moments together and a company is suddenly faced with an enormous chunk of time and money that it can either win or lose.

A great example of this, point and case, is the effect that unique, joint venture agency, Spark44, and a digital asset management (DAM) platform has had on Jaguar Land Rover’s (JLR) business results.

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July 16, 2019
Email

From the Convince & Convert Blog: How to Grow Your Email List

Growing your email list and getting your readers to opt-in is getting harder and harder these days.

With web users growing more overwhelmed with content being served to them from all over the world, they have less time to pause and read closely. And they are even less willing to become your regular readers and subscribers.

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July 16, 2019
CRM

From Mobile Marketer: Study: Mobile CRM market will grow 11% to $15B worldwide

Mobile CRM services growth is coming as digitized workforces make real-time access to critical information a necessity to foster streamlined operations, Future Markets Insights said. Businesses are placing customer satisfaction at the top of their priority list and are seeking insights for their sales efforts. "CRM on demand" is a significant trend in the mobile CRM market, as businesses turn to cloud-based suites that promise flexibility and scalability, per the report.

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July 15, 2019
RFPs

From the Real Story Group: Four Words To Drop From Your RFP - and One to Add

When done right, Requests for Proposals (RFPs) will lead to more relevant and revealing responses from vendors.  Alas, most RFPs become overly vague and feature-driven, rather than outcome focused. We can do better.

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July 15, 2019
Remote Workers

From Medium: 11 Remote Workers on the Strategies They Use to Bond With Co-Workers

The day-to-day life of remote work has its upsides. Your commute is the distance between your bed and your living room. You have privacy. You can wear what you want, eat when you want, and set up your desk how you want. In a way, it’s liberating.

But it’s also lonely. “I really love working remotely, but it seems like the relationships I have with my virtual peers are merely professional and nothing more,” says Déborah Andrade, the San Francisco-based vice president of communications for the Brazilian data warehouse SlicingDice. “I don’t feel my remote colleagues are as much a part of my life as they’d be if I worked with them in person.”

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July 15, 2019
Compliance

From Martech Advisor: 5 Ways Technology Can Prevent a Marketing Compliance Breach

IntelligenceBank CEO Tessa Court explains five ways in which technology can prevent a marketing compliance breach


The FDA and Federal Trade Commission’s recent crackdown on social media influencers omitting health warnings about nicotine has once again put the topic of  compliance in the spotlight among marketers. With so much more now at stake for brands, many C-suite executives are having to check that their marketing departments are dotting their ‘i's and crossing their ‘t’s as well as ensure measures (such as the right tech) are in place so the company doesn’t end up being slapped with a compliance breach.

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July 15, 2019
Change Management

From CMS Wire: Avoid Digital Workplace Failure With 5 Change Management Principles

A recent Gartner Report predicts that by 2021, only one-quarter of all midsize and large organizations will successfully target new ways of working in the majority of their initiatives. Which means most will fall behind when it comes to enabling distributed and multi-generational workforce via cloud-based tools, adopting IoT to transform the physical workplace, and leveraging new technologies to drive higher employee and customer engagement.


Yes, the new technologies might be installed. Some employees may even be trained to log in and use them. But a truly successful digital workplace goes further: it helps employees understand how to use these new tools to solve problems and create opportunities that provide unanticipated value to the organization. Over the next several years, this — the ability to creatively exploit emerging technologies, rather than simply knowing how to use them — will be the greatest source of competitive advantage for 30% of organizations.

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July 15, 2019
Organization Design

From Marketing Week: How hybrid teams are driving innovation

If innovation is a priority in business, how do brands structure their teams to ensure new ideas flourish, which instinctively challenge the status quo?

Brands from telecoms and FMCG to food and drink are experimenting with hybrid models, from trying out closer integration to creating hived-off hubs and copying the much lauded ‘fail fast’ startup mentality.

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July 15, 2019
Digital Asset Management

From Workflow: Nuxeo Study Reveals Sensitive Content Accidentally Leaked From Most Enterprises at Least Once a Quarter

In a recent survey conducted by Nuxeo, the leading cloud-native Content Services Platform (CSP), two-thirds (67 percent) of respondents said sensitive content is accidentally leaked externally at least once a quarter, while one in five (20 percent) said this happens at least once a month.

The survey of 1,000 sales, marketing, and creative professionals in the US and UK also revealed that 74 percent of respondents have recreated content they know exists but cannot find.

A lack of the right tools to manage company content was a clear theme that emerged from the study. More than half of respondents (56 percent) admit to using systems or tools not provided by their company to store and share company content, a concept known as shadow IT.

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July 9, 2019
Digital Transformation

From CMS Wire: Yes, You Can Outsource Digital Transformation

Contract workers have been a fixture in the IT employment universe for several years now — indeed, for many companies, most famously Google, contract workers outnumber full-time employees. About 32% of tech industry roles are now freelance, according to a report by Porch. 

Given that, is there a case to be made that digital transformation should be any different? 

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July 9, 2019
Facebook

From AdAge: Facebook Has Become the Storefront for Direct-To-Consumer Brands

Direct-to-consumer (DTC) business models have been heralded as the antidote to disruption. From the moment Unilever wrote a billion-dollar check to a unicorn, virtually every brand that sells a product in a store has been tripping over themselves to figure out their DTC strategy before they get Dollar-Shave-Clubbed upside the head. 

The promise of DTC is that brands can own the relationship with customers directly to avoid paying a huge "tax" to retailers or Amazon. For established brands, it offers the opportunity to stave off upstart competition from start-ups as well.

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July 9, 2019
Digital Asset Management

From the IO Blog: 6 Best Practices for Implementing AI in a DAM

Artificial intelligence brought the promise of automating one of the most time-consuming and manual processes in digital asset management – asset tagging.  With artificial intelligence, thousands of existing and new assets can be processed in a matter of hours, rather than weeks.

But, while AI is able to suggest relevant metadata, human verification is still required to evaluate the levels of accuracy and relevance to the business. As we implement AI into a DAM, we need to be careful to do so in a way that makes asset metadata more meaningful, not less, so that DAM administrators can make assets more easily discoverable.

Here are 6 best practices to help you achieve this and ensure your team successfully implements artificial intelligence in your DAM.

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July 8, 2019
Podcast

The Better Design Podcast: Abigail Hart Gray: Communicating the Value of Design

Abigail Hart Gray, Director of UX at Google, is one of the most inspiring design leaders we know. A self-proclaimed analytics nerd, Abigail uses numbers to deftly communicate the value of design to her colleagues, giving her team the runway to do great work.

In this episode of the Design Better Podcast, Eli and Aarron get Abigail’s take on measuring design’s impact on business, how parenthood has changed her approach to problem solving, and more.

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July 3, 2019
Digital Asset Management

Nuxeo is Offering a Download of the 2018 Gartner Market Guide for Digital Asset Management (DAM)

According to Gartner research, marketing leaders report allocating 7.4% of the marketing budget to content creation in 2017. Furthermore, marketers named content creation and management as their top two digital priorities for 2018 in a Gartner survey of marketing decision makers conducted at the end of 2017.

Managing marketing assets and scaling content operations are top priorities for marketing leaders, which is driving increased investment in digital asset management platforms.

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July 3, 2019
Podcast

The Content Strategy Podcast - A Podcast For People Who Care About Content

Join host Kristina Halvorson and guests for a show dedicated to the practice (and occasional art form) of content strategy. Listen in as they discuss hot topics in digital content and share their expert insight on making content work.

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July 3, 2019
Webinar

Brandfolder Webinar: Minimal Disruption Involved - Best Practices for Maximizing New Software Adoption | July 11th at 8:30am PT / 4:30pm GMT

Register for Brandfolders webinar, Minimal Disruption Involved, with NEON Consulting, specialists in MarTech delivery. We’ll be discussing:

- Practical tips on how to gain widespread adoption and simplify workflows
- How to champion a tool intended to be used by hundreds or even thousands of users
- How to avoid common MarTech project roadblocks
- Real life examples of how organizations get it right

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July 2, 2019
Omnichannel

[On-demand Briefing] The New Omnichannel Stack

In recent years enterprises have worked hard to modernize and optimize their marketing and digital experience technology stacks. In most cases, however, silos still persist, and enterprises struggle to provide coherent customer experiences and campaigns across touchpoints.

In this recorded briefing RSG founder Tony Byrne takes you on a tour of a new reference model for the omnichannel era. Tony shows you how to guide your future stack investments towards supporting omnichannel needs, and what this means for content, data, decisions, and operations. If you manage one of these tech stacks, this is a must-see educational session.

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July 2, 2019
Content Production Management

Allocadia and Percolate Webinar: People, Process, and Tech: How Land O'Lakes, Inc Launched a Digital Transformation | July 11, 1pm EST

How does an established, global brand transform itself into a digital powerhouse? Nearly ten years ago, Land O'Lakes, Inc embarked on a mission to do just that. Join us for a live webinar to understand the challenges the company faced at the beginning of their journey, and the key decisions around people, processes, and technology that enabled Land O'Lakes, Inc to evolve into the highly effective, highly integrated digital marketing organization it is today.

Hear from marketing operations and content leaders from Land O'Lakes on best practices for uniting your marketing tech stack and delivering alignment, efficiencies, and ROI on an enterprise scale.

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July 2, 2019
Digital Asset Management

From the MediaValet Blog: 9 Facts Marketers Should Know About 4K Video

Video was first recognized as a primary content marketing channel in 2016 and has refused to slow down since. With one-third of online activity being spent watching video (according to WordStream), it's become more important than ever for marketing teams to understand trends in video consumption and deliver a high-quality video experience.

From time-lapse videos to growing collections of GOPRO videos, 4K (also known as Ultra HD) video production has become the norm for consumer markets and, in turn, has become the standard for marketing content.

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July 2, 2019
Rights Management

New White Paper from FADEL: Content Usage in an Omnichannel Marketing World

Download FADELS whitepaper Content Usage in an Omnichannel Marketing World, featured in the Journal of Digital Media Management. Authors Melissa Pauna, Creative Content Steward for Banana Republic, and Devi Gupta, Marketing Head at FADEL, provide advice on centralizing content and content rights, process governance, automation and leveraging data insights, and drill into a real-world example to examine how omni-channel marketing affected the content strategy at Banana Republic/Gap, Inc.

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July 2, 2019
Podcast

Let’s Talk Marketing podcast series

Host Adam Fraser interviews marketing industry thought leaders from around the globe, including CMOs, academics, authors, consultants and speakers in this podcast about the strategic marketing landscape. By speaking to the brightest minds in the global industry with a wide ranging 'fire side chat' interview approach, this podcast will help you rise above the noise to join the dots and make sense of the fast moving and ever changing marketing sector.

With guests including Scott Brinker, Jay Baer, Jeremy Epstein and more, you’ve come to the right place to hear from the who's who of the global marketing sector.

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July 1, 2019
Planning

From the Hive9 Blog: Successful Marketing Plans Depend on Visibility

A marketing plan with visibility (from multiple points of view) is one that’s designed to meet often complex corporate goals tied to specific strategies for growth. And while this might sound fairly obvious, a lot of companies aren’t hitting the mark when it comes to visibility in their marketing plans.

Visibility is a big deal and your marketing plan depends on it. A viable plan needs to include KPIs that can measure the effectiveness of its campaigns, programs and tactics. Without this, you're unable to track progress and use the findings to create a more viable and effective upcoming plan.

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July 1, 2019
Change Management

From the Work With Opal Blog: Lessons in Change Management: 7 Tips From Our Experts

As the well-known adage goes, change is inevitable.

Some of us embrace it while others resist. Managed well, change can be incredibly impactful and transformative. It gives people the opportunity to find better ways to work or challenge the status quo.  

For marketers, change is a fact of life. Campaigns can change on a dime. Deadlines and budgets can shift and some ideas never make it to market. For marketers who work in Opal, change is often met with optimism and order. But not all teams who work in Opal are similar and the path to becoming champions of change, vs. those who are more reactive or resistant to change, is not a straight line.  

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July 1, 2019
Martech

From CMS Wire: 6 Key Steps to Digital Marketing Investment Success

Decision-making around marketing technology (martech) investments has become more complex than ever. With constant changes in technology options and ever-increasing customer demands, the process of choosing tools that are agile and as spot-on as possible has become a major marketing mountain to climb.

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July 1, 2019
Email

From CMS Wire: How to Get an Email Drip Campaign Up and Running

Seasoned marketers are well acquainted with bulk email marketing blasts (as are most consumers). It’s a haphazard email marketing tactic that often lacks efficiency, personalization and authenticity. 

Trigger-based email marketing campaigns, on the other hand, can generate four times more revenue and 18 times more profits. That's why marketers are turning to email drip campaigns.

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July 1, 2019
Customer Experience

From Marketing Week: How customer experience is building brands and businesses

As the members of the CX50 list demonstrate, a great customer experience doesn’t just make people feel good, it translates into tangible business results – but the field is getting more competitive all the time.

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